Forms Confirmation Page

You can customize the message people get after they submit a form. The default confirmation is minimal but adequate. Consider taking the time to give your confirmation page some polish.

  1. Using the admin menu: select Structure > Forms.
  2. Click dropdown arrow next to the form you wish to configure and select Settings.
  3. Click on Confirmation.
  4. Confirmation Type: You have several choices. read the descriptions of each to select the option that will work best for you. Most common are Page and Inline.
  5. Select Inline, you may use other types, but they may require you to build a 2nd page.
  6. Confirmation settings:
    1. Confirmation page/modal title:
    2. Confirmation Message: Use the editor to enter your confirmation message. You may add as much content to this message as you need.
  7. Confirmation back link:
  8. Display back to webform link: It is best practice to display the back to form link. It give users the option to to create another form entry or navigate from where they left off.
  9. Confirmation back link label: default is back to form but you may add a custom label if you wish. For Example: If your form is to make reservations, your label could read Make another reservation.
  10. Save your changes

Use Personalization Tokens on Confirmation Page

You may use submission tokens to personalize the confirmation page. Submission tokens are created for each form element. You will need to enter a bit of code to personalize the confirmation page. The webform token code is [webform_submission:values:?] and you replace the ? with the form key. You will find the key in the Key column on the form Build page.

  1. Confirmation Type: Personalized tokens with Page and Inline confirmation type.
    1. Inline: this is the most common.
    2. Page: if you select page, make sure that Exclude token from Confirmation URL is not checked under Confirmation URL.
  2. Confirmation settings:
    1. Confirmation page/modal title:
      1. Include the User's name in the title.

        Example: Hi [webform_submission:values:name] Thanks for Registering.

    2. Confirmation Message: Use the editor to enter your confirmation message. Include the submission tokens to confirm the user's responses.

      Example: You are registered for

      Section: [webform_submission:values:conference_section]

      Date: [webform_submission:values:conference_dates]

      Lunch option selected: [webform_submission:values:boxed_lunch]

Note: You may also copy and paste this confirmation message into an email message.